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FOR NHS TRUSTS

Helping NHS legal teams deliver more with less

Practical legal consultancy from people who have run NHS legal departments. We help Trusts cut external legal spend, clear backlogs and build legal teams that are respected across the organisation.

RESULTS FOR ONE ACUTE TRUST, IN 12 MONTHS

£250k

projected annual savings in external legal spend

90% to 30%

inquest work outsourced

Claims work brought fully in-house, workflows digitised and new KPIs in place.

Does this sound familiar?

NHS legal teams are asked to do more every year, usually with the same people and less money. These are the signs we see most often.

External legal spend keeps rising, with little control over it

A growing backlog of inquests, claims and legal queries

Missed deadlines and pressure from the Coroner

Key staff absent or leaving, and a team running on goodwill

Paper-based processes and little visibility of performance

A legal team seen as a cost, rather than a strategic asset

Our services for NHS Trusts

Start with a full review, or bring us in for the area that matters most to you right now.

WHERE MOST TRUSTS START

Full Departmental Review

An in-depth review of your legal team's structure, performance, processes, external spend and relationships with the Coroner and NHS Resolution. You receive a clear roadmap for your Chief Executive, with recommendations aimed at saving at least 20% of external legal spend within one to two years.

Typically 2 to 4 weeks  |  On-site with your team

Crisis Management

Fast, hands-on support when your team is under pressure, from staff absence and backlogs to Coroner concerns. We stabilise first, then help you recover and plan ahead.

Post-Review Implementation 

Help turning recommendations into results, one project or a full transformation. From GIRFT analysis and inquest management to scorecard analysis and Datix or InPhase dashboards.

Training and Education

Practical training for your legal team and wider Trust staff, covering inquests, giving evidence, claims, consent, documentation and NHS Resolution scorecards.

How we work with Trusts

1

Review

We spend time with your team and stakeholders to understand how the department really works, then give you a prioritised plan.

2

Implement

Deliver the plan yourselves, or with our support, at a pace that suits your resources. We can check in on progress along the way.

3

Build Capability

Training and new processes so the improvements last, and your team keeps more work in-house.

Already in difficulty? Our Crisis Management support can start straight away, before or without a full review.

CASE STUDY

From outsourced to outstanding

An acute Trust was outsourcing over 90% of its inquest work. We restructured the team, recruited two specialists, digitised its workflows and introduced KPIs. Within 12 months, inquest outsourcing fell to 30% and claims work came fully in-house.

"Puja and Sarah are a skilled legal team who offer organisations the very best of legal support."

Catherine Pelley MBE

Retired Chief Nurse, Homerton Healthcare NHS Foundation Trust

Finalist, HSJ Partnership Awards 2026: Best Consultancy Partnership with the NHS

Why Trusts choose us

Built inside the NHS

We have been Heads of Legal Services in NHS Trusts. We understand Trust culture, governance and the pressures your team faces every day.

Cost effective, not cost cutting

We find real savings, from external legal spend to smarter processes, without compromising quality or patient safety.

Support beyond the report

We do not hand over a report and leave. We can help you deliver the changes, train your team and check progress.

The standards we review against include

CQC Regulations

GMC Good Medical Practice

Paterson Inquiry

Responsible Officer Regulations

ISCAS Code of Practice

PHIN

GIRFT

Frequently asked questions

Let's talk about your legal team

Send us a short message and we will arrange a call at a time that suits you.

 

We will talk through the pressures your team is facing and where we could help. No obligation.

Send us a message

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