WHERE MOST TRUSTS START
Full Departmental Review
An in-depth review of your Trust's legal team, with a clear roadmap to improve performance, strengthen relationships and reduce external legal spend.
AT A GLANCE
✓ Typically 2 to 4 weeks
✓ On-site with your team and wider Trust
✓ Report and roadmap for your Chief Executive
✓ Aims to save at least 20% of external legal spend within 1 to 2 years
Know exactly where to start
Most legal teams know something is not working: spend is rising, backlogs are growing or relationships are strained. A review gives you an independent, expert view of why, and a prioritised plan for what to change first.
What we review
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Team structure, roles and staffing levels
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Performance, quality of output and response times
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Administrative processes and systems
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Spend on external legal panels
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Relationships with internal teams, the Coroner and NHS Resolution
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Reporting methods and data quality
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Alignment with GIRFT
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Performance against NHS Resolution scorecard benchmarks
What our recommendations cover
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Urgent and non-urgent changes to the department
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Stronger relationships with stakeholders
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Cost savings in external legal spend
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Skills gaps, training and recruitment
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Administrative and software improvements
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New or revised SOPs and KPIs
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Better data capture in Datix and InPhase
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GIRFT action plans and Coronial relationship support
The standards we review against include
CQC Regulations
GMC Good Medical Practice
Paterson Inquiry
Responsible Officer Regulations
ISCAS Code of Practice
PHIN
GIRFT
CASE STUDY
What a review delivered for one acute Trust
250k
projected annual savings
90% to 30%
inquest outsourcing
100% to 0%
claims outsourcing