CRISIS MANAGEMENT
Fast, practical support when your legal team is under pressure
SIGNS YOU MAY NEED SUPPORT
✓ Long-term sickness or sudden loss of key staff
✓ A large backlog of inquests, claims or legal matters
✓ Pressure from the Coroner or other stakeholders
✓ Repeated missed deadlines or statutory timeframes
✓ Low morale, burnout or lost confidence in the team
When staff absence, backlogs or Coroner pressure threaten your service, we step in to stabilise the department, support recovery and help you plan ahead.
A legal team in crisis puts the whole Trust at risk
Missed deadlines, Coroner concerns and growing backlogs quickly become organisational risks. When your team does not have the capacity to recover while keeping day-to-day work going, outside support can make the difference.
How we help
We stabilise first, then help you recover and build resilience. Support can be short-term or interim, alongside your team or external advisers.
PHASE 01
Immediate stabilisation
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Risk and workload assessment
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Help with urgent cases and Coroner communications
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Temporary capacity
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A clear action plan
PHASE 02
Short-term crisis support
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Hands-on operational help
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Unblocking delays
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Case triage and reporting
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Advice on external scrutiny
PHASE 03
Long-term resilience
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Finding structural or process weaknesses
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Reducing future risk and dependency
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Workforce planning
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Stronger governance and continuity
The standards we review against include
CQC Regulations
GMC Good Medical Practice
Paterson Inquiry
Responsible Officer Regulations
ISCAS Code of Practice
PHIN
GIRFT
How we respond
1
Tell us what is happening
A confidential call about the pressures your team is facing and what cannot wait.
2
Agree the priorities
We assess the risks, agree what needs to happen first and confirm the support you need.
3
Hands-on support begins
We work alongside your team to stabilise the department, then help you recover and plan ahead.