HEALTHCARE LEGAL CONSULTANCY
Privacy Policy
Last updated: 27 October 2026
Healthcare Legal Consultancy Ltd ("we", "us", "our") respects your privacy. This policy explains how we collect and use personal information when you visit healthcarelegal.co.uk or contact us, and the rights you have over that information.
1. Who we are
Healthcare Legal Consultancy Ltd is the controller of the personal information described in this policy. We are a company registered in England and Wales under company number [company number], with our registered office at [registered office address].
We are registered with the Information Commissioner's Office (ICO) under registration number [ICO registration number].
If you have any questions about this policy or how we handle your information, email us at info@healthcarelegal.co.uk.
2. The information we collect
Information you give us. When you complete the contact form on our website, email us or speak to us, we collect:
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your first and last name
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your email address and phone number
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the type of organisation you work for
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anything you include in your message
Information collected automatically. When you visit our website, we and our website provider collect technical information such as your IP address, browser type, device, the pages you visit and how you arrived at the site. Some of this is collected using cookies (see section 8).
Information from other sources. If you work for a client or prospective client, we may receive your business contact details from colleagues, or from public sources such as LinkedIn or your organisation's website.
3. Please do not send us patient or sensitive information
Our contact form and email are for general enquiries only. Please do not include patient-identifiable information, health information or other confidential case details in your first message to us. If we go on to work together, we will agree a secure way of sharing any information we need.
4. How we use your information
We use your information to:
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respond to your enquiry and arrange a call
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send you a proposal and take steps towards working together, if you ask us to
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deliver our services and manage our relationship with your organisation
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keep records for accounting, legal and regulatory purposes
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run, maintain, secure and improve our website
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
We will only send you marketing emails, such as news or updates, if you have agreed to receive them or if the law otherwise allows it. You can unsubscribe at any time.
5. Our legal basis for using your information
UK data protection law requires us to have a lawful basis for using your personal information. We rely on:
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Legitimate interests: to respond to enquiries, run our business and keep our website secure. We have considered your interests and believe they are not overridden by ours.
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Contract: where we need your information to take steps at your request before entering into a contract, or to perform a contract with your organisation.
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Legal obligation: where we must keep records, for example for tax purposes.
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Consent: for non-essential cookies and any marketing that requires consent. You can withdraw your consent at any time.
6. Who we share your information with
We only share your information where it is needed for the purposes above. This includes:
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Wix.com, which hosts our website and processes contact form submissions on our behalf
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[email provider, for example Microsoft 365 or Google Workspace], which hosts our email
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our professional advisers, such as accountants and insurers
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regulators, law enforcement or courts, where we are legally required to share it
All of our service providers are required to keep your information secure and to use it only on our instructions.
7. International transfers
Some of our service providers, including Wix.com, may store or process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or Addendum, or a UK adequacy decision.
8. Cookies
Cookies are small files placed on your device when you visit a website. Our website uses:
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Essential cookies, which are needed for the website to work and stay secure. These cannot be switched off.
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Analytics cookies, which help us understand how visitors use the site so we can improve it. We only use these if you accept them. [Delete this bullet if no analytics tools, such as Google Analytics or Wix Analytics, are used.]
When you first visit our website, you can accept or reject non-essential cookies using the cookie banner. You can also change your browser settings to block or delete cookies.
9. How long we keep your information
We only keep personal information for as long as we need it:
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Enquiries that do not lead to work together: up to [2] years after our last contact.
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Client records: for [6] years after our work ends, to meet legal, tax and insurance requirements.
After this, we securely delete or anonymise the information.
10. How we keep your information secure
We use appropriate technical and organisational measures to protect your personal information, including secure, access-controlled systems and encryption where appropriate. However, no internet transmission is completely secure, so please take care when sending us information online.
11. Your rights
Under UK data protection law, you have the right to:
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access the personal information we hold about you
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ask us to correct information that is inaccurate or incomplete
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ask us to delete your information
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ask us to restrict how we use your information
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object to us using your information on the basis of legitimate interests, or for marketing
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ask us to transfer your information to another organisation
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withdraw your consent at any time, where we rely on consent
To exercise any of these rights, email info@healthcarelegal.co.uk. We will respond within one month. There is usually no charge.
12. Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
13. Other websites
Our website contains links to other websites, such as LinkedIn. We are not responsible for how those websites handle your information, so please read their privacy policies.
14. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.